Outlayr support
Write to us and include what you tapped and what happened. Screenshots help.
[email protected]Do I need an account?
No. Outlayr works without an account. Signing in with Apple or Google is needed for sync, voice entry, receipt scanning, and to buy Pro.
How do I get Pro back on a new phone?
Open Settings, tap Outlayr Pro, then Restore. Pro follows the app store account that bought it.
How do I cancel Pro?
Cancel from your app store’s subscriptions page. On iPhone: open the Settings app, tap your name, then Subscriptions, then Outlayr. Pro stays on until the period you paid for ends.
Can I get a refund?
Purchases go through your app store, so refunds do too. On iPhone, request one at reportaproblem.apple.com.
How do I export my data?
In Settings, choose Export CSV for a spreadsheet, or Export a full archive for a file that carries every entry, category, and budget.
How do I delete my account?
Open Settings, then Account, then Delete account. That removes your account and everything synced to it. The ledger on the phone stays unless you choose to erase this device as well.
Which languages does Outlayr speak?
English and Spanish. Switch between them in Settings, under Language.